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Program Director

Working with senior executives from the world’s leading companies, Frontier Strategy Group (FSG) helps our clients compete successfully in the most dynamic and fast-moving markets within which they operate.

Program Directors sit within the Participant Services Team and are responsible for ensuring client satisfaction and the continued participation of clients in the Council on Emerging Markets. As the single point of contact for clients, Program Directors are client service professionals, advocating for their clients internally, and ensuring client requests are met in a timely manner. Most importantly, Program Directors educate and manage our clients, ensuring that they understand the scope of our service and are able to take best advantage of it.

FSG addresses our clients’ questions by identifying and analyzing the best practices employed by other companies who have faced similar challenges. Successful Program Directors at FSG are able to quickly grasp our clients’ issues, identify relevant peers for our clients to learn from, and have the intellectual capacity and personal presence to help our clients shape their thoughts and consider their issues within the FSG framework.

With a rapid expansion underway, FSG offers qualified candidates the chance to fast-track their careers, whilst engaging with the most exciting and interesting problems that leading international corporations such as Unilever, UPS, Dow Chemical and Anheuser-Busch face today.

If you are interested in joining our fast growing, dynamic company please read the requirements below, and send a resume detailing your experience and a succinct cover letter explaining why you would like to work for FSG. Please also include your salary history.

Required experience:

• Graduate (Bachelors or Masters degree) with strong academic credentials
• Minimum of 7+ years of work experience gained in a professional services environment, engaging with multiple clients with often conflicting demands

Preferred experience:

• Experience interacting with senior executives
• Prior knowledge of and exposure to emerging markets, and the issues facing businesses operating in these markets
• Comfortable discussing commercial issues with clients, and managing engagement fee discussions

Skills:

• Excellent communication skills, both written and oral
• Strong listening skills – able to ask “the right question”, and to understand client needs
• Strong project management and time management skills; efficient in managing multiple projects
• Excellent interpersonal skills, with ability to build and maintain relationships
• Language skills would be an advantage – Spanish, Portuguese or Mandarin are preferred
• Familiarity with PowerPoint, and other Microsoft Office programs

Location:

The position is based in our Washington DC headquarters at 1150 18th Street NW, Washington DC, 20036. Willingness to undertake significant travel, both national and international is a requirement for the successful candidate. Willingness to relocate internationally is preferred.

To be considered for a role at FSG, please email careers@frontierstrategygroup.com